Campus CTSA is the CTSA Certification Training program offered to academic institutions for their students across Universities in Kenya. This program is conducted in the premises of the university/college by authorized BCI ICOS partners. After the completion of the Training Program, the students take the BCI online CTSA Certification Examination (BCE). Qualifying students are awarded the CTSA Certification and the CTSA Designation.
BCI authorized ICOS partners worldwide seek the following outcomes from the CampusCTSA® Certification Training Program:
Since the target trainees are fresh students with a majority of them in-experienced in BPO, Kenya Methodist University (KeMU)) considers it important to follow a mix of training and learning methods and aids to help them develop skills and internalize BPO-critical knowledge. KeMU uses the following training instruments and methods across campuses in Kenya:
A CTSA Certificate is valid for exactly 3 years from the date of its award. Application for re-certification to BCI has to be made at least three months prior to the date of expiry of the Certification. Recertification applicants have to take the CTSA Refresher Examination and submit a Self-Evaluation Report.